Cancellation and Refund Policy
Welcome to Bengal Pest Control!
We understand that sometimes plans change, and you may need to cancel or reschedule your pest control service. Here’s our policy regarding cancellations and refunds:
Cancellation Policy:
- Cancellations made at least 7 DAYS before the scheduled service time are eligible for a full refund.
- Cancellations made within 7 DAYS of the scheduled service time may result in a cancellation fee.
- To cancel or reschedule your service, please contact our customer service team at least 7 DAYS in advance.
Refund Policy:
- Refunds for cancellations made within the specified time frame will be issued using the original payment method.
- Processing times for refunds may vary depending on your bank or payment provider.
- Refunds are typically processed within 3-5 business days.
No-Show Policy:
- If you fail to provide access to the premises for the scheduled service without prior notice, you may not be eligible for a refund.
- Please ensure someone is available to grant access to our technicians at the scheduled time to avoid any inconvenience.
Exceptions:
- In cases of emergencies or unforeseen circumstances, we may consider exceptions to our cancellation policy.
- Please contact us as soon as possible if you encounter any difficulties or need to discuss special circumstances.
Contact Us:
- If you need to cancel or reschedule your service, or if you have any questions or concerns about our cancellation and refund policy, please don’t hesitate to contact our customer service team.
- You can reach us at contact@bengalpestcontrol.com or call us at [insert phone number].
Thank you for choosing Bengal Pest Control for your pest management needs. We appreciate your understanding and cooperation regarding our cancellation and refund policy.